Hyderabad, Jan.11 (RAHNUMA): As per the directions of Deputy Chief Minister Bhatti Vikramarka, Telangana power DISCOMs have launched an innovative initiative with the objective of further strengthening direct engagement with electricity consumers.
As part of this initiative, message letters carrying new year and Sankranti festival greetings from the Deputy Chief Minister are being delivered to Gruha Jyothi scheme beneficiaries and agricultural consumers.
These personally addressed letters, bearing the consumer’s name and service connection number, are being delivered directly to consumers at their residences by officials of the Southern Power Distribution Company of Telangana Limited (TGSPDCL) and the Northern Power Distribution Company of Telangana Limited (TGNPDCL). Through this programme, a total of 52,82,498 Gruha Jyothi beneficiaries and 30,03,813 agricultural power consumers are receiving these letters.
Officials stated that this initiative will help establish direct interaction between consumers and department officials, thereby facilitating more transparent, efficient, and improved service delivery in the future.
Several consumers expressed their happiness at receiving a personalised greeting letter from the Deputy Chief Minister Bhatti Vikramarka. They opined that the programme reflects the people-centric commitment of the people’s government towards its citizens.
