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Airtel’s new AI-powered spam detection system provides relief to customers

© Provided by The Rahnuma Daily

Airtel’s new AI-powered spam detection system provides relief to customers

Hyderabad, Oct.7 (NSS):Bharti Airtel’s new AI-powered spam detection system has provided much-needed relief to customers in Andhra Pradesh and Telangana. In the 10 days since its launch, the pioneering telecom solution has successfully identified and blocked 122 million potential spam calls and 2.3 million spam SMS messages in the two States.

All Airtel mobile customers in Andhra Pradesh and Telangana now have automatic access to the free solution without needing to request service or download an app. Commenting on the launch, Shivan Bhargava, Chief Executive Officer, Andhra Pradesh, Telangana and Kerala, Bharti Airtel, said, “As more of our daily lives and communications have shifted online, the risk of falling victim to spams and scams has risen exponentially.

To proactively address this critical issue and provide much-needed protection for its vast customer base, Airtel has unveiled an innovative, AI-powered solution that stands as an example of the company’s commitment to safeguarding the security of its customers. Seamlessly integrated directly into the expansive Airtel ecosystem, this cutting-edge offering allows the consumers to enjoy its robust safeguarding benefits without the need for any additional downloads, complex setup processes, or disruptive changes to their normal routines. Through this transformative technology, Airtel is empowering its 33.8 million customers in the two Telugu states of Andhra Pradesh and Telangana with the ability to focus on their day-to-day activities and priorities without constantly worrying about potential scams or malicious attacks. By delivering this innovative solution, Airtel has solidified its reputation as a trusted, industry-leading telecom partner that consistently puts the safety and security of its valued customers first.”

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