Hyderabad, Nov.18 (RAHNUMA): Telangana aims to position itself as a national role model in people-centric digital governance, said IT and Industries Minister Duddilla Sridhar Babu.
He was speaking at a programme after launching the State’s new MeeSeva Services on WhatsApp at a hotel, Banjara Hills, here on Tuesday.
Sridhar Babu said the State is committed to transforming governance into a participatory, transparent, and citizen-led process. “Governance should not happen within closed walls. It must integrate citizens as active participants, with technology bringing services directly to their doorstep,” he said.
The Minister said the government views technology not merely as software but as an instrument of equality, intended to ensure that digital benefits reach “even the last person in remote corners of Telangana.”
As part of this broader vision, the government has set a target of training 10 lakh youth every year in Artificial Intelligence to prepare the workforce for emerging digital and global opportunities. Telangana, he said, is advancing rapidly with initiatives such as the AI-powered Telangana Digital Exchange (TGDeX), AI City, AI University, and the Telangana Innovation Hub, which together are enabling the State to set new benchmarks in digital administration.
Sridhar Babu noted that Telangana’s GenAI-driven, mobile-first model has reshaped citizen service delivery. The WhatsApp-based MeeSeva services will soon be available in Telugu and Urdu, and voice-command features are being developed for hands-free access. The government also plans to expand the service to more departments in the coming months, he said.
The Minister said Telangana’s digital governance initiatives are attracting attention from several other States exploring similar technology-driven service delivery models.
