Hyderabad, 15 june :The Hyderabad Water Board’s decision to restart the ‘Dial Your MD’ program marks a significant initiative aimed at enhancing communication and responsiveness between the board’s management and the public it serves. This program typically allows residents and stakeholders to directly contact the Managing Director (MD) of the Water Board to address issues, seek information, or provide feedback related to water services.
Restarting such a program reflects the Water Board’s commitment to transparency, accountability, and customer service. It provides a direct channel for residents to voice their concerns and receive timely responses from senior officials responsible for water management and distribution in Hyderabad.
The ‘Dial Your MD’ program can play a crucial role in addressing public grievances, improving service delivery, and fostering trust between the community and the Water Board. By reinstating this initiative, the board demonstrates its proactive approach to engage with citizens and prioritize their needs in managing essential services like water supply.
Moving forward, the effectiveness of the program will depend on its accessibility, responsiveness, and the tangible outcomes achieved in resolving issues raised by the public. This renewed commitment to open communication is likely to contribute positively to the overall management and efficiency of water services in Hyderabad.
